"Superior Software for Local Government"

 

 

 

 
     
 

Customer Help Center

 

 

 

 

 

 

 

eSupport Request Form: *A username and password is now required to send an eSupport request form. We are using an exciting new tool, eSupport, to log and track all eSupport request forms. Please click on the following link to obtain your eSupport username and password: Request Username / Password

Once you have obtained a user name and password, you may fill out an eSupport Request Form to document any difficulties you may be experiencing with your software, and an MSI Support Representative will respond to your request within two hours.

Software Support Agreement: View the standard guidelines of the MSI Software Support Agreement.

User Guides: Find all of our latest updates here.

Remote Access: Download the newest way for MSI to assist with software issues - via the Internet!

 The MSI Suggestion Box: Send us your feedback as we continue to build and improve our software.

User Group Information: Do you have a topic that you would like to see presented at a future user group meeting?  If so, send your suggestion to: choch@harrisworld.com

 

  The MSI Support Team has a 2 hour response commitment, and often returns calls within the hour.

 
     
 
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